“Users of containers of gas are responsible for the conservation of them so that they are always in service and used with the appropriate level of security as recommended by the suppliers.
The owner of the gas supply/bottles should ask an authorized company to carry out the periodic revisions. This review is not compulsory where one single container of gas of less than 15kg is connected by a flexible tube or attached directly to a single mobile gas appliance”.
Even though this decree says it is the owner or user of the gas that should ask for a periodic service of their gas installation, certain “companies” send their so called “technicians” to homes saying that they have to carry out a service or make changes to the installation of the gas, as they are not to safety standards, and most of them are NOT necessary. These “technicians” pretend to be the official service agents of the gas distributors or they say they have come from the “Junta de Andalucía” or that they are from the gas industry. Although sometimes they do belong to registered companies, they persuade or threaten the client that they will be cut off from their service if they don´t have the work carried out that they say is necessary, when in fact it is not.
REMEMBER THAT NO GAS INSTALLATION COMPANY CAN CUT OFF YOUR GAS SUPPLY.
These companies usually target the elderly, people living alone and foreigners and the alterations they carry out are usually incomplete, putting them at high risk apart from a huge financial cost.
To prevent these irregularities, it is recommended to keep your gas installation in good working order and above all, never sign a document without speaking to your normal supplier or the company that installed your gas to confirm when your next service is due.
Recommendations
· Butane gas should be serviced every 5 years and every four years for natural gas. When the service has been carried out the installation company should give you a stamped certificate which you should keep.
· If you have not made an appointment for someone to come, do not let in nor allow any company to inspect your gas, even if they are very insistent or threaten to stop your supply.
· Contact your usual supplier as soon as possible e.g. who supplies your gas bottles, they will be able to tell you what to do.
Don´t sign anything, you do not have to use people you do not trust. You are not obliged to allow anyone to enter into your house.
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